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Technology and how we use it

I was planning a route to a court hearing the other day and suddenly realised how easy my life was with the internet on call 24/7 to allow me to compare different forms of travel, check times and costs, as well as booking train tickets and seats if necessary.

It made me think how different it was not so long ago.  When I was younger and before I started my firm, Herdens, which subsequently merged with my parents business, Geoden Agency, I can remember my Father planning routes to interviews and locus sites all around the country, just using a map and his general knowledge.

I used to accompany him on some of these trips and can remember what an exciting day it was when he got an analogue mobile phone, so that we were able to keep everyone updated with our current location and expected arrival time.  Now I naturally carry a mobile phone with me all the time, but I also often carry a laptop equipped with mobile broadband so that I can access the internet and keep up with my e-mails wherever I might be.

With my laptop, I am able to call on people to take statements and type it up in front of them and allow them to proof read it there and then.  This is compared with the old system of handwritten statements where the handwriting had to be deciphered by the interviewee, before the statement was typed up in the office and carried back and forth by post.  Where telephone statements are taken the draft can be e-mailed to the relevant person, allowing them to make on screen corrections instead of untidy handwritten corrections, before returning the pristine signed copy.

Locus reports are a whole different ball game now as well.  Previously they were all taken with either a point and shoot or SLR camera using film.  Settings had to be adjusted to take into account light levels and you were never sure of the outcome until the film was processed which could take some time and would increase our charges.  Now all locus reports are carried out using a digital camera where the images can be previewed before leaving the site to ensure that all angles and relevant points have been covered.

Other things have also moved on significantly.  Although we still receive many of our instructions by post, we also receive many by e-mail.  Any paper files are scanned on to our central server along with all outgoing letters etc.  Staff members can then access the server from anywhere in the world as long as they have an internet connection, allowing them to promptly deal with queries and check up on relevant information.

Our desire to move with the times in terms of technology will not be stopping any time soon, as we truly believe that it brings efficiencies to us and benefits to our clients, not the least us being able to keep our fees to a reasonable level.

We are currently trialling a small body worn camera which amongst other things will allow us to record process serves for our own protection and to avoid any attempts to deny receipt of the papers.  In the near future I am looking at upgrading my current mobile phone to a new generation smart phone which will allow me to access many features of my laptop from my pocket.  We are also investigating the possibility of using iPad’s or similar as a lightweight way of carrying electronic files which would save the need to print files out where they were originally received electronically.

The other thing worth adding is that where we do not have the technology to hand, we probably know someone who does.  Through other professional private investigators and technology professionals, we have access to items such as covert trackers, covert cameras, some with remote viewing and other “James Bond” type devices.

was planning a route to a court hearing the other day and suddenly realised how easy my life was with the internet on call 24/7 to allow me to compare different forms of travel, check times and costs, as well as booking train tickets and seats if necessary.

 

It made me think how different it was not so long ago. When I was younger and before I started my firm, Herdens, which subsequently merged with my parents business, Geoden Agency, I can remember my father planning routes to interviews and locus sites all around the country, just using a map and his general knowledge.

 

I used to accompany him on some of these trips and can remember what an exciting day it was when he got an analogue mobile phone, so that we were able to keep everyone updated with our current location and expected arrival time. Now I naturally carry a mobile phone with me all the time, but I also often carry a laptop equipped with mobile broadband so that I can access the internet and keep up with my e-mails wherever I might be.

 

With my laptop, I am able to call on people to take statements and type it up in front of them and allow them to proof read it there and then. This is compared with the old system of handwritten statements where the handwriting had to be deciphered by the interviewee, before the statement was typed up in the office and carried back and forth by post. Where telephone statements are taken the draft can be e-mailed to the relevant person, allowing them to make on screen corrections instead of untidy handwritten corrections, before returning the pristine signed copy.

 

Locus reports are a whole different ball game now as well. Previously they were all taken with either a point and shoot or SLR camera using film. Settings had to be adjusted to take into account light levels and you were never sure of the outcome until the film was processed which could take some time and would increase our charges. Now all locus reports are carried out using a digital camera where the images can be previewed before leaving the site to ensure that all angles and relevant points have been covered.

 

Other things have also moved on significantly. Although we still receive many of our instructions by post, we also receive many by e-mail. Any paper files are scanned on to our central server along with all outgoing letters etc. Staff members can then access the server from anywhere in the world as long as they have an internet connection, allowing them to promptly deal with queries and check up on relevant information.

 

Our desire to move with the times in terms of technology will not be stopping any time soon, as we truly believe that it brings efficiencies to us and benefits to our clients, not the least us being able to keep our fees to a reasonable level.

 

We are currently trialling a small body worn camera which amongst other things will allow us to record process serves for our own protection and to avoid any attempts to deny receipt of the papers. In the near future I am lookin

I was planning a route to a court hearing the other day and suddenly realised how easy my life was with the internet on call 24/7 to allow me to compare different forms of travel, check times and costs, as well as booking train tickets and seats if necessary.

It made me think how different it was not so long ago.  When I was younger and before I started my firm, Herdens, which subsequently merged with my parents business, Geoden Agency, I can remember my father planning routes to interviews and locus sites all around the country, just using a map and his general knowledge.

I used to accompany him on some of these trips and can remember what an exciting day it was when he got an analogue mobile phone, so that we were able to keep everyone updated with our current location and expected arrival time.  Now I naturally carry a mobile phone with me all the time, but I also often carry a laptop equipped with mobile broadband so that I can access the internet and keep up with my e-mails wherever I might be.

With my laptop, I am able to call on people to take statements and type it up in front of them and allow them to proof read it there and then.  This is compared with the old system of handwritten statements where the handwriting had to be deciphered by the interviewee, before the statement was typed up in the office and carried back and forth by post.  Where telephone statements are taken the draft can be e-mailed to the relevant person, allowing them to make on screen corrections instead of untidy handwritten corrections, before returning the pristine signed copy.

Locus reports are a whole different ball game now as well.  Previously they were all taken with either a point and shoot or SLR camera using film.  Settings had to be adjusted to take into account light levels and you were never sure of the outcome until the film was processed which could take some time and would increase our charges.  Now all locus reports are carried out using a digital camera where the images can be previewed before leaving the site to ensure that all angles and relevant points have been covered.

Other things have also moved on significantly.  Although we still receive many of our instructions by post, we also receive many by e-mail.  Any paper files are scanned on to our central server along with all outgoing letters etc.  Staff members can then access the server from anywhere in the world as long as they have an internet connection, allowing them to promptly deal with queries and check up on relevant information.

Our desire to move with the times in terms of technology will not be stopping any time soon, as we truly believe that it brings efficiencies to us and benefits to our clients, not the least us being able to keep our fees to a reasonable level.

We are currently trialling a small body worn camera which amongst other things will allow us to record process serves for our own protection and to avoid any attempts to deny receipt of the papers.  In the near future I am looking at upgrading my current mobile phone to a new generation smart phone which will allow me to access many features of my laptop from my pocket.  We are also investigating the possibility of using iPad’s or similar as a lightweight way of carrying electronic files which would save the need to print files out where they were originally received electronically.

The other thing worth adding is that where we do not have the technology to hand, we probably know someone who does.  Through other professional private investigators and technology professionals, we have access to items such as covert trackers, covert cameras, some with remote viewing and other “James Bond” type devices.

g at upgrading my current mobile phone to a new generation smart phone which will allow me to access many features of my laptop from my pocket. We are also investigating the possibility of using iPad’s or similar as a lightweight way of carrying electronic files which would save the need to print files out where they were originally received electronically.

 

The other thing worth adding is that where we do not have the technology to hand, we probably know someone who does. Through other professional private investigators and technology professionals, we have access to items such as covert trackers, covert cameras, some with remote viewing and other “James Bond” type devices.


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